Transcript: Night Transport

NARRATOR: In India, women comprise less than 20 percent of the overall workforce, but in the BPO industry, more than half the employees are women.

Until recently, it was very unusual for women in India to work at night.

The outsourcing industry had to lobby the Indian government to change labor laws and allow women to work late hours.

PRAMOD BHASIN: Their parents are not going to let them out of the house unless they know that they're being very well looked after. So it was our job to make sure that their parents understood. You know, we'd have guards, we'd have the right transportation, we'd make sure they were dropped home, we'd make sure they were picked up. You pretty much run a mini-township yourself.

NARRATOR: Transporting thousands of employees across the city safely, 24 hours a day, was also a major challenge.

It was essential for the company's operation -- and had to be built from scratch.

Gecis now contracts with 25 private transportation companies with access to more than 800 vehicles and 1,100 drivers.

The biggest of these entrepreneurs in Gurgaon is Satish Sehrawat.

SATISH SEHRAWAT: We have got seven people can sit comfortably here with wonderful AC. We have got a DVD player, and a cable which connects your laptop with the screen.

PRAMOD BHASIN: I still remember him walking into my house, sort of seven or eight years ago and saying, you know, I need a contract and please help me and I really will work with you to build it, and he only had one car.

NARRATOR: Sehrawat now runs a fleet of 178 vehicles and has 250 employees.

SATISH SEHRAWAT: I never thought of it -- that I'll be having this number of cars. This is a dream come true.

PRAMOD BHASIN: He's moved completely from being a small-time operator to really running a fleet operation at this time of massive size.