College, Inc.: The Sales and Marketing Story

Resource for Grades 9-12

WGBH: Frontline
College, Inc.: The Sales and Marketing Story

Media Type:
Video

Running Time: 10m 27s
Size: 6.3 MB


Source:

FRONTLINE College, Inc.

For more resources from this report go to FRONTLINE College, Inc.


Resource Produced by:

WGBH Educational Foundation

Collection Developed by:

WGBH Educational Foundation

Collection Funded by:

The John D. and Catherine T. MacArthur Foundation Park Foundation

FRONTLINE College, Inc., examines the business practices of for-profit universities.

In this video excerpt, learn about the aggressive marketing tactics of for-profit colleges, concerns about their enrollment practices, and how the debt load for students at for-profit schools is often more than twice that of those at traditional schools.

Supplemental Media Available:

College, Inc. Teacher's Guide (Document)

open Background Essay

Even in lean times, the $400 billion business of higher education is booming. Nowhere is this more true than in one of the fastest-growing – and most controversial – sectors of the industry: for-profit colleges and universities that cater to non-traditional students, often confer degrees over the Internet, and, along the way, successfully capture billions of federal financial aid dollars.

Through interviews with school executives, government officials, admissions counselors, former students and industry observers, the film explores the tension between the industry – which says it's helping an underserved student population obtain a quality education and marketable job skills – and critics who charge the for-profits with churning out worthless degrees that leave students with a mountain of debt. At the center of it all stands a vulnerable population of potential students, often working adults eager for a university degree to move up the career ladder.

In the video excerpt from College, Inc. examines the business practices of for-profit colleges and universities:

Video Segment Themes:

  • For-profit colleges and universities spend more money on marketing than some multinational brands like Tide, Revlon and FedEx. This spending can rival or exceed what is spent on instruction.
  • The pressure on for-profit schools to continually add students and increase profits has raised concerns about some schools’ recruiting practices. In the early ’90s, a congressional investigation accused a number of for-profit schools of using false or misleading advertising and illegal recruitment efforts.
  • While students at for-profit schools make up only 10 percent of the college-going public, they consume almost a quarter of all federal financial aid. The majority of a for-profit school’s revenue comes from federal grants and loans.
  • Critics of for-profit schools say such institutions use high-pressure sales tactics to recruit students, provide easy access to federal financial aid, load them with debt, and leave the taxpayer stuck with the bill.
  • For-profit institutions say they provide a valuable service to low-income and adult students that traditional higher education has given up on.

open Discussion Questions

Classroom Discussion Questions:

  • Watch closely the montage of commercials at the beginning of the video segment. Describe the images you see and audio messages you hear. What messages do for-profit colleges want you to get from these promotional clips? What types of people are most likely to respond to these commercials?
  • For-profit colleges spend 20 to 25 percent of their total revenue on getting people to come to the college and only about 10 to 20 percent on instruction once the student is there. How would you allocate funds if you ran a for-profit college?
  • How do federal grants and loans benefit both students and for-profit schools? Why do many graduates find it difficult to repay student loans? Do you feel the for-profit schools that arrange for these loans are partly responsible for the problem? Explain.
  • For-profit colleges’ have been criticized for their high-pressure recruitment and enrollment practices. What do you think about them? How do for-profit institutions answer these criticisms?
  • Consider the case of Anne Cobb. At 35, Anne made less than $7,000 a year but was able to apply for a student loan. She graduated with more than $30,000 in debt and has struggled to pay back her loans. What do you think about Anne’s situation? Do you think students at other higher-education institutions face similar problems? Explain your answers.

Go Further: Featured Lesson Plan from FRONTLINE Teacher's Center


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